NTPv4 causes the WLC to fail to synchronize time

The following error message may appear on the Cisco 2504 and 5508 Wireless Controllers. And the WLC can’t synchronize with the NTP Server.

(5508-1) >*sntpMainTask: Oct 19 11:16:34.431: None of NTP V4 servers are enabled. Not running server self check
(5508-1) >
(5508-1) >show time /usr/bin/ntpq: error while loading shared libraries: libmd5.so.0: cannot open shared object file: No such file or directory


Time............................................. Sat Oct 19 11:16:41 2019

Timezone delta................................... 0:0
Timezone location................................ 

NTP Servers
    NTP Version..................................     4

    Index  NTP Key       NTP Server   NTP Key   Polling Intervals
           Index                         Type        Max     Min
   -----------------------------------------------------------

 NTPQ status list of NTP associations

In fact, this is because the 2504 and 5508 do not support NTPv4.

NTPv4 protocol is not supported in Cisco 2504 and 5508 Wireless Controllers.

https://www.cisco.com/c/en/us/td/docs/wireless/controller/8-5/config-guide/b_cg85/network_time_protocol_setup.html#guidelines-restrictions-ntp

After changing NTP Version to 3, NTP can be successfully synchronized.

(5508-1) >config time ntp version 3

Server and key configs will be lost. Are you sure you want to change version? (y/n) y

(5508-1) >

(5508-1) >config time ntp server 1 10.106.60.214

(5508-1) >
(5508-1) >show time 

Time............................................. Sat Oct 19 11:17:50 2019

Timezone delta................................... 0:0
Timezone location................................ 

NTP Servers
    NTP Version..................................     3
    NTP Polling Interval.........................     600

     Index     NTP Key Index                  NTP Server                Status          NTP Msg Auth Status
    -------  ---------------------------------------------------------------------
       1              0                               10.106.60.214     In Sync              AUTH DISABLED

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