No valid user found, please configure a valid user from Controller

If you are using Cisco Catalyst 9800 Series Wireless Controller, you may not be able to log in to the AP after AP Join and the following error message appears.

No valid user found, please configure a valid user from Controller
% Authentication failed

Probably for security reasons, AireOS’s default username and password combination (Cisco / Cisco) was taken from the C9800 Controller. We can solve the problem by configuring AP Join Profile.

Gui Configure:

Cli Configure:

ap profile default-ap-profile
 description "default ap profile"
 mgmtuser username admin password 0 Cisco1112 secret 0 Cisco1112

4 Responses

  1. Ryan says:

    cant type in console cli because all it does is return this error about no valid user… and cant get to the GUI because the IP of controller isn’t available yet.

  2. Fabiano says:

    Really it was very useful

  3. nagoya says:

    It was helpful
    thanks you
    from japan

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